Active Incident

Updated a minute ago

Locations

Incident Status

Operational

Components

Support Portal

Locations

Portsmouth, UK, Toronto, Canada



November 21, 2018 22:19 UTC
[Monitoring] At approximately 1:00 PM EST on Nov 21st, Cogeco Peer 1 identified an issue affecting our ticket portal. The service has been restored and we continue to monitor. If you experience any issues with the Cogeco Peer 1 ticket portal please contact support@cogecopeer1.com

November 21, 2018 21:19 UTC
[Investigating] At approximately 1:00 PM EST on Nov 21st, Cogeco Peer 1 identified an issue affecting our ticket portal. Our teams continue working with priority to resolve the issue. As an alternative method of raising support issues please contact us support@cogecopeer1.com or via the advertised support numbers below: US (Toll Free): 877.504.0091 UK (Toll Free): 0800.840.7499 France: 0805.210.280 International: 1.678.365.2780

November 21, 2018 20:18 UTC
[Investigating] At approximately 1:00 PM EST on Nov 21st, Cogeco Peer 1 identified an issue affecting our ticket portal Our teams are fully engaged and working with priority to resolve the issue. As an alternative method of raising support issues please contact us support@cogecopeer1.com or via the advertised support numbers below: US (Toll Free): 877.504.0091 UK (Toll Free): 0800.840.7499 France: 0805.210.280 International: 1.678.365.2780

November 21, 2018 19:20 UTC
[Investigating] At approximately 1:00 PM EST, Cogeco Peer 1 identified an issue affecting our Cogeco Peer 1 Ticket portal. Our teams are fully engaged and continue working to resolve the issue. If you require immediate assistance or require a support issue to be raised, please do not hesitate to contact us at support@cogecopeer1.com or contact us at our advertised support numbers.

November 21, 2018 18:24 UTC
[Investigating] At approximately 1:00 PM EST, Cogeco Peer 1 identified an issue affecting our Cogeco Peer 1 Ticket portal. Our teams are fully engaged and working to resolve the issue. If you require immediate assistance, please do not hesitate to contact us at support@cogecopeer1.com or contact us at our advertised support numbers.

Connectivity Services




Operational

Colocation Services




Operational

Hosting Services




Operational

Mission Critical Cloud




Operational

OnDemand




Operational

Virtual Data Center Cloud




Operational

Support Portal




Operational